Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information — your name and email address, provided when you sign up
• Brewery information — brewery name, city, and province, provided during onboarding
• Business data — keg records, account/contact details, and movement history that you enter into the Service
• Payment information — billing details processed by Stripe; we do not store full card numbers
• Usage data — basic information about how you use the Service, such as pages visited and actions taken, used to improve the product

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide and operate the Service
• Send transactional emails (e.g. email address confirmation, billing receipts)
• Process payments through Stripe
• Respond to support requests
• Improve and maintain the Service

We do not send marketing emails without your explicit consent. We do not sell your personal information to any third party.

3. Data Storage and Security

Your data is stored using Supabase, which runs on Amazon Web Services (AWS) infrastructure. Data is encrypted at rest and in transit using industry-standard protocols (AES-256 and TLS). While we take reasonable steps to protect your information, no system is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access resulting from circumstances beyond our control, including breaches of third-party infrastructure.

4. Third-Party Services

KegBase relies on the following third-party providers to operate. Each has its own privacy policy that governs how they handle data:

• Supabase — database, authentication, and file storage (supabase.com/privacy)
• Vercel — application hosting and deployment (vercel.com/legal/privacy-policy)
• Stripe — payment processing (stripe.com/privacy)
• Cloudflare — network security and performance (cloudflare.com/privacypolicy)

We are not responsible for the data practices of these third-party providers. By using KegBase, you acknowledge that your data passes through these services as part of normal operation.

5. Data Retention

We retain your personal information for as long as your account is active and as necessary to provide the Service. If you request account deletion, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law (e.g. for tax or accounting purposes).

6. Your Rights Under PIPEDA

Under PIPEDA, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete personal information
• Deletion — request that we delete your personal information, subject to legal retention obligations
• Withdrawal of consent — withdraw consent to our processing of your personal information, which may result in your account being closed

To exercise any of these rights, contact us at support@kegbase.ca. We will respond within 30 days.

7. Cookies

KegBase uses session cookies strictly for authentication purposes. These cookies are set by Supabase and are required for you to stay signed in. We do not use tracking cookies, advertising cookies, or any third-party analytics cookies. You may disable cookies in your browser settings, but doing so will prevent you from staying signed in to the Service.

8. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at support@kegbase.ca and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

10. Contact

For any privacy-related questions, requests, or concerns, contact us at support@kegbase.ca.